Are you filing a claim for damaged or missing property in an apartment or storage unit?
If you have incurred a loss, please follow these 4 easy steps:
Step 1: Ensure you and your valuables are safe. If your valuables are at risk of sustaining further damage, take necessary precautions to protect them without putting yourself or others in harm's way. Also, tell the facility manager about your loss.
Step 2: Take pictures of any damage your items may have sustained. Don't throw away any damaged property until you speak with a customer service representative.
Step 3: If a criminal act appeared to have taken place, such as vandalism or burglary, contact the local police department to file a police report.
Step 4: File a claim online with one of the options below or call the toll free claims number at 855-805-7433 and relax and rest assured that the claims process will be an easy process.