CUSTOMERS

Bader Company strives to provide tenants and residents who have selected our insurance with efficient and competent customer service. We are available by phone from 8:00 a.m. to 5:00 p.m. EST to answer questions about coverages, claims and policy services concerns.

Manage My Coverage

Bader Company is committed to providing the best customer service to our clients and customers. If you need to make changes to your coverage, request a summary of coverage or certificate, or request proof of insurance, our Customer Service Representatives are waiting to help you. Our Customer Service Representatives pride themselves on their courteous and prompt service.

Our Customer Service Representatives can also be contacted via email at info@baderco.net.


Cancel Coverage

FOR STORAGE:
This is a pay-as-you-go, monthly renewable coverage. Your coverage continues as long as you pay your monthly premium. If you terminate your lease and move out, coverage stops when you move out.

FOR RENTERS:
If you wish to cancel your renter’s insurance on your apartment when you move out, please send Bader Company a written request of cancellation or call our customer service department directly at 1-888-223-3726, Option 1, Option 2. You can also email your request of cancellation to us at info@baderco.net.
 
CONTACT CLAIMS DEPARTMENT
Our Claims and Customer Service Center is available by phone from 8:00 a.m. to 6:00 p.m. (EST) to help you report a claim and answer your questions about the claim process.
New claim: 1-888-202-2337
Claim status: 1-888-223-3726, #1, #2
Claims email: claiminfo@baderco.net

REPORT A CLAIM

Please include the following information:
First and Last name
Insured ID# (If possible.)
Name of the apartment complex where you live
For Questions about billing, making a payment, changing bank account information or requesting a monthly email reminder on your direct bill, please contact Bader Company's Accounting Department and one of our Accounting Specialists will assist you. You can reach our Accounting Department at 1-888-223-3726, option 1, option 5.